Support
Questions about your account, billing, a property, or using HomeBadger with an AI app. We answer within one business day (US Eastern business hours).
Useful pages
Send us a message
Common questions
I can't sign in.
Use Forgot password on the sign-in page to get a reset link by email. If the email doesn't arrive within a few minutes, check spam, then write to us from the address on your account.
How do I change my plan or cancel?
A property's details look wrong.
Our data comes from public county records (clerk auction calendars, court dockets, tax rolls) and is refreshed every night. Sales are often cancelled or rescheduled at the last minute, and records can be wrong at the source. Always confirm with the county clerk before you bid. If you think we made a mistake, send us the property link and what looks off.
How do I connect HomeBadger to Claude or ChatGPT?
Add the HomeBadger connector in your AI app, sign in to HomeBadger in the window that opens, and choose Allow. Step-by-step instructions for Claude, ChatGPT, Claude Code and Cursor are on Use HomeBadger in Claude & ChatGPT. A free account works; the AI app sees the same data your plan shows on the site.
How do I disconnect an AI app?
Open Connected apps and choose Revoke next to the app. It loses access immediately. You can also remove the connector inside the AI app.
What does a connected AI app see?
Only what you allowed on the consent screen: auction and property data, and if you allowed it, your watchlists, saved searches and recommendations, plus adding or removing watchlist items. It never sees your password or payment details. Your conversation stays with the AI app's provider. Details are in our privacy policy.
How do I delete my account or get a copy of my data?
Email [email protected] from the address on your account and tell us whether you want a copy of your data, deletion, or both. If you have a paid plan, cancel it under Billing first. We confirm within 30 days.
My name appears in a public record on HomeBadger.
HomeBadger republishes public court and property records. Write to [email protected] with the property link and we'll explain where the information comes from and what we can do.
HomeBadger provides research data, not legal, financial or investment advice. Verify every auction with the county clerk before you bid.